Last Updated: 1 January 2026

Privacy Policy Pelita Slot
Your Data, Our Responsibility

At Pelita Slot, your privacy is not merely a legal obligation – it is a core value we uphold. This document clearly explains what data we collect, why we need it, how it is used, and the rights you hold as one of our Malaysian players.

Our Privacy Commitment to Malaysian Players

Six data protection principles that form the foundation of how Pelita Slot handles your information

End-to-End Encryption

All data transmitted between your device and the Pelita Slot protected with 256-bit SSL encryption. No third party can intercept or read your information while in transit.

Your Data, Your Control

You have the full right to access, correct, or request the deletion of your personal data held by Pelita Slot. Simply contact our support team and we will respond within 7 business days.

No Sale of Data to Third Parties

Pelita Slot has never and will never sell players' personal data to marketing companies or any third parties for advertising purposes. Your data is used solely for platform operations and legal compliance.

Secure Data Storage

Player data is stored in encrypted data centres with multi-layered access controls. Only authorised staff Pelita Slot with specific authorisation only may access account records for support and compliance purposes.

Data Protection Act Compliance

Data handling practices Pelita Slot complies with Malaysia's Personal Data Protection Act (PDPA) 2010 and international data protection standards relevant to the online gambling industry.

Marketing Communications Controls

You may opt out of receiving marketing emails or notifications from Pelita Slot at any time via your account settings or the unsubscribe link in any email we send.

Effective Date: 1 January 2026 Version: 2.5

This Privacy Policy describes how Pelita Slot ("we", "Platform") collects, processes, stores, and protects your personal data when you use our platform. By registering an account or using any of our services Pelita Slot, you consent to the processing of your personal data as described in this document. Please read it carefully, as it is designed to protect your interests as a player.

1Introduction & Scope of This Policy

This Privacy Policy applies to all users of the Pelita Slot, including website visitors, registered players, and all individuals who interact with any of our services. This Policy covers all data collected through pelitaslot.ws, the mobile app (if applicable), and all our official communication channels.

We are a "data controller" as defined under Malaysia's Personal Data Protection Act (PDPA) 2010. This means we determine the purposes and means of processing your personal data, and we are fully responsible for ensuring that such processing is lawful, fair, and transparent.

This Privacy Policy forms part of Terms & Conditions Pelita Slot. Your continued use of our platform constitutes your acceptance of both documents.

2Personal Data We Collect

2.1 Data You Provide Directly

When you register an account or use the services of Pelita Slot, we collect the following information:

Data Category Example Information Obligations
Identity Full name, date of birth, MyKad number, gender Mandatory
Relationship Email address, Malaysian mobile number Mandatory
Address Residential address in Malaysia, postcode, state KYC Mandatory
Financial Deposit methods (Touch 'n Go, GrabPay, DuitNow, FPX), transaction history Mandatory
KYC Documents MyKad copy, bank statements, utility bills If required
Optional Language preference, notification settings, game preferences Optional

2.2 Automatically Collected Data

When you browse or use the platform Pelita Slot, our systems automatically collect certain technical information, including:

  • IP address and general location information;
  • Browser type, operating system, and device information;
  • Activity logs – pages visited, games played, session duration;
  • Usage data and interaction patterns within the platform;
  • Cookie information and similar tracking technologies.

3How We Use Your Personal Data

Pelita Slot uses the collected data for the following purposes. We ensure every use has a valid legal basis:

  • Account Management: Registering, verifying, and maintaining your player account;
  • Service Provision: Enables you to play slots, Live Casino, Sports Betting, e-sports, and more;
  • Transaction Processing: Processing deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks and withdrawals;
  • KYC & AML Compliance: Fulfilling our Know Your Customer and anti-money laundering obligations;
  • Platform Security: Detecting and preventing fraud, abuse, and unlawful activity;
  • Service Communications: Sending important notifications related to your account, transactions, and security;
  • Platform Improvements: Analysing usage patterns to enhance the player experience;
  • Responsible Gaming: Monitoring gameplay patterns to identify players who may need assistance;
  • Marketing (with consent): Sending promotional offers and platform update information.

We not uses your data to make automated decisions that negatively affect your rights or interests without human review. Any decision impacting your account involves assessment by qualified staff.

4Legal Basis for Data Processing

Under Malaysia's PDPA and international standards, Pelita Slot processes your personal data on the following legal bases:

  • Consent: You provide explicit consent during registration and for marketing communications;
  • Performance of Contract: Processing is necessary to provide the services you have requested;
  • Legal Obligation: Compliance with Malaysia's PDPA, AML laws, and financial reporting requirements;
  • Legitimate Interest: Fraud prevention, platform security, and service improvement.

5Data Sharing with Third Parties

Pelita Slot does not sell your personal data. However, we may share data in the following limited circumstances:

5.1 Service Providers

We work with trusted service providers for platform operations, including payment providers (payment gateways for Touch 'n Go, GrabPay, DuitNow, FPX), cloud service providers, and security firms. All providers are bound by strict data protection agreements.

5.2 Legal Obligations

We may be required to disclose data to the relevant authorities if mandated by law or a valid court order, including for the purposes of fraud investigation or anti-money laundering.

5.3 Business Transfers

In the event of a merger, acquisition, or asset sale, player data may be transferred to the new entity, with advance notice provided to you and equivalent privacy protections maintained.

Pelita Slot does not share your personal data with third-party advertisers or external marketing companies for advertising purposes without your explicit consent.

6Cookies & Tracking Technologies

Pelita Slot uses cookies and similar technologies to enhance your experience on the platform. The following are the types of cookies we use:

Mandatory Essential Cookies

Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.

Performance Performance & Analytics Cookies

Helping us understand how players interact with the platform so we can make improvements. This information is collected in aggregate and does not identify individuals.

Functional Functional Cookies

Saving your preferences such as language, display settings, and favourite games for a more personalised experience at Pelita Slot.

You can manage your cookie settings through your browser at any time. However, disabling essential cookies may prevent certain platform features from functioning.

7Data Retention Period

Pelita Slot only retains your personal data for as long as necessary for the purposes stated in this policy or as required by law:

  • Active Account Data: For the duration of your account being active;
  • Financial Transaction Records: Minimum 7 years from the transaction date (Malaysia's AML requirements);
  • KYC Documents: 5 years after the business relationship ends;
  • Support Communication Log: 3 years from the date of the last interaction;
  • Marketing Data: Until you withdraw your consent or request deletion.

Once the retention period expires, data will be securely deleted or anonymised. If your account is closed, we will delete data that is no longer required within 90 days, subject to any legal retention requirements.

8Data Security & Protection Measures

Pelita Slot implements comprehensive technical and organisational measures to protect your personal data:

pelita slot Data Security Protection Standards
Data Encryption256-bit SSL
Access ControlsMulti-Layered
Security Monitoring24/7 Automated
Independent AuditingAnnual

The security measures we have in place include encryption of data at rest and in transit, role-based access controls, continuous threat monitoring, periodic penetration testing, security training for all staff, and established incident response procedures.

While we take every measure to protect your data, no system is 100% foolproof. In the event of a data breach that affects your rights or freedoms, we will notify you and the relevant authorities within the timeframe required by law.

9Your Rights as a Data Subject

Under Malaysia's PDPA, you have the following rights regarding your personal data held by Pelita Slot:

Right to Access

Request a copy of all personal data we hold about you. We will provide the information within 21 days.

Right to Rectification

Request correction of inaccurate or incomplete data. This can be done via your account settings or by contacting our support team.

Right to Erasure

Request deletion of your data under certain circumstances – subject to applicable legal retention obligations.

Right to Object

Object to the processing of your data for direct marketing purposes – no reason required.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer to another service provider.

Right to Restrict Processing

Request that the processing of your data be restricted under certain circumstances while an investigation or dispute is ongoing.

To exercise any of the above rights, contact our Data Privacy Officer at privacy@pelitaslot.ws. We will respond within 21 working days. A nominal fee may be charged for excessive or unsubstantiated requests.

10Cross-Border Data Transfers

Some of our service providers operate outside Malaysia. When your personal data is transferred abroad, Pelita Slot ensuring a level of protection equivalent to that provided in Malaysia through:

  • Binding data processing agreements with all third parties;
  • Ensuring data recipients comply with equivalent data protection standards;
  • Using legally recognised data transfer mechanisms.

11Children's Privacy

Platform Pelita Slot is intended for individuals aged 18 and above only. We do not knowingly collect personal data from minors. If we determine that data has been collected from anyone under 18, we will promptly delete that information and close the associated account.

If you believe your child has registered an account with Pelita Slot, please contact us immediately at support@pelitaslot.ws so that immediate action can be taken.

12Changes to This Privacy Policy

Pelita Slot reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. We will notify you of any material changes through:

  • Notification email to your registered address;
  • A clear notice on the platform's homepage;
  • A notification pop-up upon your next login.

The "Updated" date at the top of this page will always reflect the latest version. Continued use of the platform after notice has been given constitutes acceptance of the updated terms. If you do not agree, you may close your account before the changes take effect.

13Contact Our Data Privacy Officer

For any questions, requests, or complaints regarding this Privacy Policy or how we handle your personal data, please contact:

Privacy Email
privacy@pelitaslot.ws
Live Support
Live Chat 24/7
Response Time
Within 21 Business Days

You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe that your privacy rights have been violated by Pelita Slot.

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Your Data Is Safe at Pelita Slot

Now you know just how seriously Pelita Slot in protecting your privacy and personal data. Play safe, play with confidence – and enjoy over 1,200 slot games, Live Casino, Sports Betting, and e-sports waiting for you.

Safe & licensed platform | 18+ only | Play responsibly

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